How Do I Send Messages In Salesforce?
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Adrianna
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Although Salesforce does not provide a function that is specifically designed to deliver text messages (SMS), it is possible to send SMS alerts to records in custom objects, Leads, and Accounts. Sending SMS alerts to customers is made simple with the aid of a software called SMS Magic Interact, which can be downloaded from the Salesforce AppExchange. This service enables users to effortlessly follow up with customers.
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