QVC RETURNS SHOULD BE SENT TO THE QVC OUTLETS AT REDUCED PRICES, SINCE THEY ARE USED RETURNED ITEMS THAT HAVE ALREADY BEEN SHIPPED TO A QVC MEMBER. QVC SHOULD NOT PLACE RETURNED ITEMS BACK INTO QVC INVENTORY. INSTEAD, QVC SHOULD SEND RETURNED ITEMS TO THE QVC OUTLETS. Therefore, in the case of QVC, theu would be sold in their current condition either online or shipped to the outlet shops.