How Do I Enable Live Chat In Salesforce Community?
A
Alana
Author
has 36 answers
The feature of Service Cloud known as Live Agent enables users to engage in real-time conversation with website visitors without leaving their own websites. Select Enable Live Agent from the Setup menu, then click the Save button after making your selection. Setup | Users | Edit | Live Agent User | Save. Setup | Live Agent Configurations | New. Setup | Live Agent User Configurations | New.