Contact Information for Shopify's Customer Service Support for emails sent by Shopify. https://help.shopify.com/en/questions#/contact/email. Support for Shopify's live chat platform. The website has a button for live chat. Support from the Shopify Call Center. N/A. Shopify's internal database of knowledge. Shopify Forum, which may be found at https://help.shopify.com/en/manual/intro-to-shopify.