What Is The Difference Between A Virtual Assistant And A Chatbot?
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Chatbots are able to understand the context of the discussion and respond appropriately by following the appropriate chatbot flow. Chatbots, on the other hand, are not capable of independently researching questions or carrying out a series of tasks. On the other hand, a virtual assistant is able to search through the resources that are already available and provide aid with a variety of different requests.
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