What Do You Do If You're On The Phone Or In A Chat With A Customer And You Don't Know The Answer To The Customer's Question?
A
Adena
Author
has 75 answers
What to Do in the Event That You Are Unable to Provide an Answer to One of Your Customers' Questions Be Honest. This does not imply that you should respond to the customer's question with "I don't know." Dont Make Stuff Up. NEVER! Look Around For Solutions. Provide an estimate of the wait time to the customer. Keep the customer informed. Finish in a graceful manner.
58.8k views
Report
{{item.question}}
{{item.username.toUpperCase().substr(0,1)}}
{{item.username}}
Author
has
{{item.statsAnswers}} answers
{{item.views}}k views
Report
Related questions
- How Do I Set Up A Phone Line That Requires A Monthly Fee?
- Is It Possible For Me To Make Money By Selling Phone Numbers?
- How Can I Talk To Someone If I Don't Have Their Phone Number?
- How Do I View Other People's Phone Numbers On WhatsApp?
- How Does One Get A New Phone LINE Set Up?
- How Can I Make Money By Making Phone Calls?
- Is It Legal For Me To Sell Telemarketers My Phone Number?
- What Does The Phone Number 976 Represent?
- Do Customers Prefer To Chat Over Calling You On The Phone?
- Do Live Chat Customers Like The Service?
- How Is A Phone Line Hooked Up To A Home Or Business?
- Is Putting In A Phone Jack Something I Can Do On My Own?
- How Is A Phone Line Wired Up Exactly?
- What Do The Phone Numbers 1900 Represent?
- IPhone Instructions For Exiting A Group Conversation.
- What Is The Best Way To Unsubscribe From A Group SMS On An IPhone?
- How Can I Exit A Group Conversation On My IPhone In A Way That Is Irreversible?
- Why Is It That I Am Unable To Exit A Group Conversation On My IPhone?
- On An IPhone 11, How Can I Remove Myself From A Group Text?
- If You Delete A Group Chat On Your IPhone, Will You Be Removed From It?
- How Can I Remove A Conversation From A Group On My IPhone Running IOS 14?
- When You Log Out Of A Group Chat On Your IPhone, What Happens?
- Is It Possible For Me To Use Discord On Both My Phone And My Computer At The Same Time?
- Is There A Charge For Using Discord On The Phone Bill?
- How Do I Use My Phone's Camera As A Webcam In Discord?
- On An IPhone, How Can I Give A Group Text A Name?
- How Can You Give A Group SMS On An IPhone A Name That Doesn't Include Everyone?
- Why Does The IPhone Allow You To Name A Group Text?
- Where Can I Find The Instructions To Remove Myself From A Group SMS On My IPhone?
- When You Want To Exit A Group Conversation On Your IPhone, It Won't Allow You. What Do You Do?
