The Step-by-Step Guide to Being Unbanned From a Roblox Game Proceed to the page that offers support. Please complete the form, making sure you include all of the essential information: Name. Email address. Username. The console or computer you're using, such as an Xbox or a Mac, or something like. Please provide a detailed explanation of the problem you are experiencing as well as the reasons you were incorrectly banned. Put in your information and then wait.