Please proceed in the following manner: To access the Settings menu, either use the Esc key on your keyboard or select the gear symbol on the Interface Ribbon. Go to the "Gameplay" tab, then pick "Social" from the menu that appears. Choose the "Customization" option. Put a checkmark in the box labelled "Enter Quick Chat." When you are in the game, exit the Settings menu and use the "Enter" key as a shortcut to access the Quick Chat feature.