How Do I Deal With Live Chat Support?

Advice for the live conversation Please start by introducing yourself by name. The impersonal nature of live chat calls for the inclusion of a human element whenever possible. Use a typing indication as the second step. 3 . Avoid ellipses. Also, try to avoid using all caps. (It gives off the impression that you are SHOUTING.) Accept and use emoji. Use spaned replies. Send invitations to participate in dynamic chats. Dont disregard grammar.