How Do I Cancel My Ticket With No Response?
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Adah
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If they do not answer within a few days, I will close the ticket and indicate that it has been closed due to inactivity. You are welcome to file a new ticket if the issue still exists. You have to keep in mind that it is not your issue but theirs instead. They are not performing their jobs, but you are doing yours by responding in a timely way.
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